Our Fit Guarantee takes this stress away. If your item does not fit, you can receive a refund for 100% of the rental fee, minus the dry-cleaning and postage costs (£16). You must request the Fit Guarantee on the rental start date in order to qualify for the refund.

• Head to your rental history, HERE, to locate the relevant order. Click "Manage Rental"
• Click "REQUEST FIT GUARANTEE"

Once requested, please post the item back to us on the same or following day – in other words, what would have been the second day of the rental – using the reusable return packaging and label provided.

That's it! Everything will now be taken care of.